Dennis Ross says, “I tell people that work with me that one of the most important skills in negotiations is active listening.” Active listening is a leading characteristic of a cooperative leader and crosses all job functions. I think executives who are cooperative leaders give their companies a tremendous competitive advantage since they are open to listening and learning so are less likely to be blind sided by surprise market developments, new technology or an emerging competitor.
Filed under: communication, Competitive Intelligence, Cooperative Intelligence, leadership | Tagged: http://principledriven.com/blog/2009/02/04/the-power-of-active-listening/, http://www.bestlifepractices.org/blog/index.php/2009/02/02/perspective-on-living-a-great-life-conversation-with-dennis-ross-about-active-listening/ | Leave a Comment »