Capture Precious Competitor & Market Intelligence through Elicitation: Webinar April 8, 2009

When interviewing people, they might wonder why you are asking certain questions, and over time they might even become a little suspicious of your motives. A skilled elicitor will entice the other person to talk and share information almost without the other person realizing that they’re sharing. A key to successful elicitation, aside from practice, is to prepare how you would like the conversation to flow, and be prepared to answer questions the customer might ask you.

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