Improve Your ROI by Integrating Marketing & Sales Intelligence

 

I (Ellen Naylor) will be giving a 2 hour session at the American Marketing Association’s Spring Marketing Workshop which takes place in Denver, Colorado from March 22 – 25 at the Westin Tabor Center. My talk, “Improve Your ROI by Integrating Marketing & Sales” will be given on March 23 from 2:45 – 4:45 pm, about a week before my birthday.

The Marketing Workshop allows attendees to mix and match sessions according to the following topics:

• Marketing ROI
• Pricing Strategy and Tactics
• Social Media and Marketing
• Branding
• Sales and Marketing Integration
• Customer Loyalty and Relationship Management
• Search Engine Optimization

Below is the write up which is buried in the AMA’s 20 page marketing workshop e-booklet.

Sales and marketing are often at odds. This workshop will focus on tools and techniques that are tried and tested, which integrate the smarts of sales, marketing and product development employees. Elicitation is usually used to collect competitive intelligence. Learn what elicitation is and how it can be used to improve your company’s sales intelligence by closing more deals and enabling Sales to collect valuable information from customers to boost your company’s knowledge about market trends, customer needs and the competition to name a few. Likewise, learn how win loss analysis and trade show analysis integrate sales and marketing often with the voice of the customer and other market intelligence.

You will learn:

Elicitation: what it is and why it’s a more effective means to collect information than direct questioning for interviews
Close more sales deals and collect valuable customer insight through the practice of elicitation
Implement a cooperative win loss analysis process that integrates feedback from sales, marketing and your customers
Improve both your sales lead generation and collection skills at trade shows

Matt Kelly, VP Business Development at Strategy Software will be presenting, “Competitive Affairs: Leveraging Competitor Information to Drive Revenue and Increase Market Share. His session takes place on March 24 from 8:30 – 11:30 a.m. Matt is an engaging speaker who I have known for years through SCIP.

I wanted to share this is the spirit of cooperative intelligence as it is pretty rare for the AMA to host events in Denver. March is also a great month to visit the Rocky Mountains if you like to ski as it’s our snowiest month.

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One Response

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